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Built at ComlinkGovTech · CRM

ACP Multi-Tenant CRM

Multi-tenant SaaS CRM for the US federal Affordable Connectivity Program, tested on 50,000+ customers and used by about 10 provider companies.

Role
Lead software engineer
Period
2023 to 2025
Stack
LaravelMySQLReactDockerGitHub ActionsJenkinsAWS
50k+
customers
-60%
deploy time

The problem

Internet providers enrolling customers into a federal subsidy program needed eligibility, enrollment and compliance workflows that were isolated per provider but operated from one codebase.

What I built

  • 01

    Architected a multi-tenant CRM with per-provider isolation, roles and reporting.

  • 02

    Enrollment, eligibility verification and audit workflows aligned to program rules.

  • 03

    Dockerized CI/CD with GitHub Actions and Jenkins for every environment.

Outcome

  • Tested on 50,000+ customers across about 10 provider companies.

  • Deployment time cut by about 60% with fewer production incidents.